VeriFone Vx810 Duet manuali

Verifone Vx810 Duet Specifiche (126 pagine)

Marchio: Verifone | Categoria: Terminali POS | Dimensione: 1.18 MB |

Inglese

Indice

Moneris Vx810 Duet

1

OPERATING MANUAL

1

Table of Contents

3

1. Introduction

9

1.3.2. Caring for the Base

10

2. Features and Procedures

11

2.1.3. The Menu Feature

12

The Applications Menu

13

The Pre Auth Menu

14

The REPORTS Menu

15

The CONFIGURATION Menu

16

The Setup Menu

17

2. Features and Procedures

25

Comm Link Type

25

Backup Support

25

Settle Comm Type

25

Card Imprt

25

Main Menu/Keys

28

CONFIGURATION

28

2.1.4. Demo Mode

29

2.2. Optional Features

30

2.2.1. Chip Cards

31

2.2.2. Contactless Cards

31

2.2.4. Tip Processing

32

2.2.5. Cashback

33

2.2.9. PAN Fraud Control

34

2.2.10. The Manager Password

34

2.2.12. Private Label Cards

35

2.3. Procedures

36

Merchant Prompts

40

Customer Prompts

40

Basic Tip Processing

41

Enhanced Tip Processing

42

Standalone Vx810

42

With the External PINPad

43

Sequence Number

43

2.3.13. Reprinting Receipts

44

2.3.17. Cancelling a Report

47

The terminal consists of:

49

3.5. The Terminal Keypad

51

3.7. The Chip Card Reader

53

3.8. The Integrated Printer

54

3.9. The External PINpad

54

4.1. Using Quick Setup

57

4.1.2. Parameters

58

4. Configuring Your Terminal

59

Other Backup Support Options

62

4.7.1. Basic Tip Processing

65

Totalling

66

4.9.3. Clerk Sub-Totalling

67

4.9.5. Deleting Clerk IDs

67

5. Financial Transactions

73

5.3. Card Entry Options

74

5.4. Transaction Procedures

74

5.4.2. Processing a Refund

75

5. Financial Transactions

76

5.4.7. Processing an Advice

78

6. Admin Transactions

83

6.4. Demo Mode Transactions

84

6.4.2. Functions

85

6.4.3. Entering Demo Mode

85

6.4.4. Exiting Demo Mode

86

7. Reports

87

7. Reports

88

7.4. Deposit Totals Report

89

7.7. Tip Report

90

7.8. Batch Totals Report

91

7.10. EMV Parameters Report

91

8. The Ernex Programs

93

8.2.4. Ernex Card Inquiry

95

8.3. Gift Card Transactions

96

8. The Ernex Programs

100

8.5.3. The Ernex Setup Menu

102

8.6.1. Ernex Batch Close

102

First Initialization

103

Re-Initialization

103

8.7. Ernex Reports

104

8.8. Ernex Configuration

107

8.9. Ernex Demo Mode

112

9. End-of-Day Procedure

115

9.1.2. System Close

116

9.4.1. By Terminal Name

117

9.4.2. For All Terminals

118

10. Troubleshooting

119

Verifone Vx810 Duet Manuale Utente (56 pagine)

Marchio: Verifone | Categoria: Terminali POS | Dimensione: 0.91 MB |

Inglese

Indice

810 DUET

1

Copyright Statement

2

CONTENTS

3

810 DUET REFERENCE GUIDE iii

5

810 DUET REFERENCE GUIDE v

7

CHAPTER 1

8

810 DUET Overview

8

CHAPTER 2

10

810 DUET REFERENCE GUIDE 4

11

Figure 2 V

11

810 DUET Features

11

810 DUET REFERENCE GUIDE

12

810 DUET REFERENCE GUIDE 6

13

810 DUET REFERENCE GUIDE 8

15

Figure 7 Loading Paper Roll

15

Terminal Activation

17

1-877-834-7607

17

CHAPTER 3

19

Navigating through your V

19

810 PIN pad keyboard

19

Terminal Key Functions

20

PURPLE KEY 1

21

PURPLE KEY 3

21

PURPLE KEY 4

21

810 DUET REFERENCE GUIDE 18

25

CHAPTER 4

29

Unlocking

30

Card Numbers on Reports

31

CHAPTER 5

32

Server/Clerk ID Option

32

CHAPTER 6

36

Other Optional Features

36

The Manager Password

38

CHAPTER 7

39

Training and Demo Mode

39

CHAPTER 8

40

Processing Transactions

40

How to Process a Sale

42

How to Process a Phone Order

44

How to Issue a Refund

45

How to Void a Transaction

47

Credit Pre-Authorization

48

Delete Pre-Authorization

49

CHAPTER 9

50

DETAIL REPORT

52

How to Settle a Batch

53

1-800-234-2755

54

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